Privacy Policy
Gramin Digital Seva – Doorstep Digital Services
At Gramin Digital Seva, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our doorstep digital services.
1. Information We Collect
When you submit a home service request or contact us, we may collect the following information:
- Full name
- Mobile number
- Address (for home visit purpose)
- State and city
- Service-related details
- Preferred date and time for home visit
2. How We Use Your Information
The information collected is used strictly for service-related purposes, including:
- Processing your home service request
- Contacting you for confirmation and support
- Scheduling home visits
- Providing requested digital assistance
We do not use your information for spam, marketing, or unauthorized activities.
3. Data Protection & Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. Customer data is handled responsibly and shared only when required to complete the requested service.
4. Information Sharing
We do not sell, trade, or rent users’ personal identification information to others. Your data may be shared only:
- When required to complete a requested service
- When legally required by law or authority
5. Third-Party Services
Our website may use third-party tools such as messaging services (WhatsApp, Telegram) to process service requests and notifications. We are not responsible for the privacy practices of these third-party platforms.
6. Cookies
Our website may use cookies to improve user experience. Cookies do not collect personally identifiable information. You may choose to disable cookies through your browser settings.
7. Children’s Information
Gramin Digital Seva does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data on our website, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be updated on this page. We encourage users to review this page periodically.
9. Consent
By using our website and submitting your information, you consent to this Privacy Policy.
10. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us through our official contact channels.
📞 Phone / WhatsApp support available
⏰ Working Hours: 9:00 AM – 7:00 PM
Gramin Digital Seva is a private digital service provider. We are not a government website and are not affiliated with any government department.
Gramin Digital Seva
Trusted Doorstep Digital Services
